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Home » About Us » FAQ » Can I return an item that I am not satisfied with for a refund/exchange?
Frequently Asked QuestionsCan I return an item that I am not satisfied with for a refund/exchange?If you wish to return an item for any reason you can do so, but you must first confirm that this is possible by contacting DNAGenetics.com by fax, email or post. Any goods returned to us without prior consent are sent back to you at your cost. You must ensure that you return the item within 7 days of receiving your order. Items must be returned in a new or unused condition, in their original packaging and by special/recorded delivery. Regretfully, for reasons of hygiene, we are unable to accept returns of any items, which have been used or worn. We will refund the cost of the items but the shipping is non-refundable. Please be aware that returns are subject to a £3.00 GBP charge. This is to cover the charge issued to us by bank for every refund applied for. |
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DNA Genetics Clothing | DNA Genetics Glassware | Smoking Accessories | Cannabis Seeds
For the widest selection of coloured contact lenses, including Cannabis Leaf Contact Lenses, visit our friends Colored Contact Lens website.
Legal Disclaimer: This website should not be visited by anyone under the age of 18.
Warning! Germination of cannabis seeds is illegal in most countries including the U.K. These seeds are sold by DNA Genetics.com as collectable adult souvenenirs to help preserve the cannabis genetics for future generations. Please do not ask questions on how to grow these seeds as under current legislation it is illegal to grow them or encourage their growth through giving advice.
Any information on the packaging of the seeds, marketing material or websites, is given for the educational purpose or purposes of differentiation. It is not intended to condone, promote or incite the use of illegal or controlled substances.
As a DNA Genetics.com customer, you are prohibited from distributing seeds we supply to countries where possession of and/or trafficking in Cannabis seeds or other seeds is illegal.
DNA Genetics.com is a UK company and sells predominately to UK customers. By selling cannabis seeds to persons unable to grow cannabis, we are helping to circulate and preserve the pool of cannabis genetics. The illegality of cannabis has caused a major reduction in its gene pool, leading to a higher risk of extinction of major cannabis seed strains. This cannot be allowed to happen it is our responsibility and human right to protect Natures genetics.